An external auditor is key in going over all the details of your records. |
Up-front communication is the hallmark of the selection process. Business owners should seek an auditor who is keen to discuss issues as they arise and who doesn't hide the risk of financial decisions from the company or its managers.
Once you have selected a compatible professional, keep these three points in mind to guide you through the rest of the process wisely:
- Traits of a Good Relationship: The key traits that define a good relationship between the external auditor and the business executives can be summed up in three words: collaborative, congenial and communicative. This last trait is merely an extension of the open communication policy the auditor and business should adopt starting in the selection process. Collaborative and congenial mean both parties recognize their obligations to the auditing process. The business owner is willing to provide documents when requested by the auditor, in a reasonable format, and timing issues are discussed forthrightly. In return, the auditor is fair and keeps an open mind, assuming that errors point to mistakes rather than fraud unless there is strong evidence to think otherwise.
- Consequences of a Bad Relationship: A breakdown in any of the three key traits can have serious repercussions for the business. In most jurisdictions, the law requires companies to hire an external or independent auditor, so any snag in that process may put the company at breach of law. Further, the audit opinion may be delayed, withheld or qualified if something goes wrong. A qualified opinion means the auditor can complete her job but finds that the company hasn't provided full and clear information or possibly has been subject to fraud or tax evasion. The business should try to avoid these consequences at all times, keeping the lines of communication open and setting clear goals and expectations during the engagement process.
- Extending the Auditor's Engagement: Sometimes, the auditor or the company may not be able to complete the audit in the time frame that was arranged initially. In this instance, it is important for the scope of work to be clarified so as to extend the auditor's engagement, lengthening the amount of time it hires the auditor. A scope of work document should be drawn up at this point, specifying the balance of work to be completed, the amount of time for the contract extension and any procedural issues that need to be addressed. External audits normally take place every 12 months, so any external audit engagement lasting for more than a few weeks is likely to throw this schedule off track in the future.
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